Inside ManageHex
What ManageHex covers in a venue
A venue does not buy ordering, kitchen, payments and events as separate systems here. This page lists what each area covers and how an order moves between them.
How an order moves through ManageHex
The path most of the system is built around.
A guest scans the code at the table, browses the menu with modifiers and allergen notes, and orders. The kitchen sees it straight away, with the modifiers, course timing and priority attached, so dishes fire in the right order. When the table is ready to pay, the cashier splits the bill, applies a discount or gift card, adds a tip and closes it out, all on the one order the guest placed.
Areas you run in ManageHex
ManageHex is divided into the areas below. Each one has its own screens and its own role permissions, and all of them read from the same venue, menu and sales records.
| Area | What it includes |
|---|---|
| Ordering | QR and counter ordering, modifiers, allergen notes, and menu changes during service. |
| Kitchen | Tickets with modifiers, course timing, priority and ready states. |
| Cashier and payments | Split bills, discounts, gift cards, tips and refunds on one bill per table. |
| Staff and roles | Role-based access for service, kitchen, cashier and events. |
| Events | Ticketing, seating, wristbands, gate check-in and event bar tabs. |
| Inventory | Stock levels, waste and expiry, and supplier ordering. |
| Website and loyalty | A branded customer website with online ordering, plus loyalty and offers. |