Trust and safety
Keeping your takings and your data under your control
Most of what keeps a venue safe day to day comes down to a record of what happened and limits on who can do what. Here is how ManageHex handles both.
What is in place
The controls that sit under everyday service.
- Discounts, comps, voids and refunds are logged with who made the change and when.
- Each role is limited to the actions its job needs, so a server can take an order but a refund is a manager's to make.
- Sign-in is per person, so an action is always tied to a named member of staff.
- Your menus, sales history and guest details belong to your business, and are never sold or shared between venues.
- Payments settle to your own account; ManageHex does not hold your guests' funds.
During a normal week
What those controls look like in practice.
A manager can open a closed bill and see the discounts, voids and refunds on it, and who applied each one. When a new starter joins, their access follows the role you give them, so it matches that job from their first shift. And because every adjustment lands in your sales reports, the figures you review at the end of the week already account for them.