One of the quieter costs of changing systems is the hardware that comes with it: proprietary terminals, dedicated handsets, an app for guests to install. Before anything improves, there is a purchase to justify and kit to roll out.
ManageHex runs in the browser for both staff and guests, and needs no native app or specific ordering hardware to get going. Suitable phones, tablets and computers a venue already has are usually enough to begin.
That lowers the cost of trying it properly. A venue can introduce ordering or payments on existing devices, see how it fits, and add the rest in stages rather than all at once.