Guest data and access
What guest information ManageHex holds, and who in your venue can see it.
What is held
Only what an order or a loyalty account needs.
When a guest orders, ManageHex records the order, the payment reference and, if they have joined loyalty, their account and visit history. Payments settle to your own account; ManageHex does not hold your guests' funds.
Who can see it
Access follows the role you give each person.
Staff see only what their role allows. A server works with open tables and orders; a manager can see reporting and guest history; the kitchen sees tickets, not payment detail. You set these roles when you add each person, so guest information is not open to the whole team by default. For how roles are set up, see ManageHex basics.